A large number of people from different districts of Uttar Pradesh reached deputy chief minister Brajesh Pathak’s residence on Monday for a public grievance hearing, or Janta Darshan.The complaints raised during the hearing included issues related to medical treatment, financial assistance, police matters, revenue, family disputes and other administrative concerns.Pathak heard the complaints and contacted the concerned officials over the phone, directing them to take action in accordance with applicable rules and eligibility criteria.
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He also asked officials to monitor the complaints received during the hearing, track their progress and ensure that action is taken within the stipulated time frame.Pathak directed officials to avoid unnecessary delays in addressing grievances and said complaints should be handled with transparency and accountability.The deputy chief minister also said eligible complainants should receive an appropriate resolution to their grievances and asked officials to ensure that there was no negligence in handling public complaints.