A Theobroma outlet in Mumbai faced criticism after a customer shared a video of a cockroach on paneer rolls. The incident sparked numerous complaints online regarding hygiene standards at various restaurants, including Theobroma branches. Customers recounted finding plastic, metal wires, and ants in their food, raising concerns about brand accountability and franchising practices.
‘Literally what we were placing order for’: Cockroach crawls over paneer rolls at Mumbai Theobroma; video goes viral
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